Shipping policy

 

Shipping Policy

Thank you for visiting and shopping at www.themodest.co. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

‘’We do not accept multiple booking or orders.’’

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery Estimates Within

1. UAE  3 - 5 working days

2. GCC  5 - 7 working days

3. International  10 - 15 days

4. Same-day Delivery within Dubai Only:

  • Orders placed before 11am will be delivered by 10pm.
  • Orders placed after 11am will be delivered by the next day.
  • No same day delivery on Sunday . Orders placed after 11am Saturday will be delivered on Monday 

The following areas are not eligible to the Same day delivery :AL AWEER
AL AWIR, AL HAMRIYA PORT, AL KHWANEEJ 2, AL LISALI ,AL MAKTOUM, INTERNATIONAL AIRPORT, AL MERKAD, AL RUWAYYA, DAFZA - DUBAI AIRPORT FREEZONE, DUBAI INDUSTRIAL CITY, HATTA, JAFZA - JEBEL ALI FREE ZONE NORTH, JAFZA - JEBEL ALI FREE ZONE SOUTH, JEBEL ALI CONSERVATION AREA, JEBEL ALI FREE ZONE, JEBEL ALI FREEZONE EXTENSION, JEBEL ALI INDUSTRIAL, JEBEL ALI RACECOURSE, LAHBAB, MARMOOM, MINA JEBEL ALI, MURQQUAB, PALM JEBEL ALI, AKOYA, DUBAI SOUTH, DAMAC HILLS 2

Shipment to P.O. boxes

We DOES NOT ships to P.O.BOXES

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 to 48 hours.

Customs, Duties and Taxes

The Modest Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Modest Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We don't ship our products to the following countries: 

  1. South Sudan
  2. South Korea

 

Returns Policy

Please check our return policy page for more information.